User Interviews (User Interviews, Inc.)

4.5

2 arvustust
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Teave User Interviews

User Interviews is a research recruiting and insights platform for UX researchers, product managers, designers, and marketers. Their Recruit product connects teams with a panel of over 7.5 million participants, featuring AI-powered matching, fraud detection, automated scheduling, and screener surveys. The Research Hub functions as a participant CRM, helping teams manage their own user panels and automate communication and consent workflows. The platform supports moderated and unmoderated research, both remote and in-person, with integrations for tools such as Google Meet, SurveyMonkey, Zapier, and Typeform. User Interviews serves clients from freelancers to enterprise teams and is now part of UserTesting, Inc.

Key Details:

  • Location: The company is headquartered in Brooklyn, United States.

  • Founders: User Interviews was founded by Basel Fakhoury, Bob Saris, and Dennis Meng.

  • Foundation Date: The company was established in the year 2015.

  • Translation language

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  • e

    eleanor miller

    1 arvustused

    Filled niche study fast

    Launched a B2B screener with some pretty tight criteria and got quality responses overnight. Calendar scheduling slotted people without the usual email tennis, and incentives paid out automatically after sessions. I liked the built-in consent steps and how easy it was to exclude duplicates. A small change to the screener midstream was applied in minutes. This saved me days of recruiting hassle.

    • Translation language

    0 kommentaarid

    Vastab eleanor miller

    Kommentaar peab olema vähemalt 10 tähemärki.

  • J

    Jasper Cooper

    1 arvustused

    Good tools, one hiccup

    Setting up my first project was clear, and the screener logic made it easy to target. I connected my calendar and, on one session, a duplicate meeting link appeared. Support responded quickly and fixed the mapping so it didn’t happen again. Beyond that, participants showed up and were on topic. Costs have crept up, but the time saved is still worth it for our team.

    Plussid

    • Setup and targeting were straightforward
    • Support fixed the calendar mapping fast
    • Recruits showed and stayed on topic

    Miinused

    • One session spawned a duplicate link
    • Costs have crept up lately
    • Translation language

    0 kommentaarid

    Vastab Jasper Cooper

    Kommentaar peab olema vähemalt 10 tähemärki.