Medvidi

Fiya was great — very fast to reply

Fiya was great — very fast to reply and really ready to help fix my problem. I’m grateful for the quick help!

Fiya is great and MedaVidi…

Fiya is great and MedaVidi… my life was all over the place and when the doctor and team helped me, things improved a lot! Thanks a lot Fiya, Dr Onkonkwo and MEDvidi ❤️

This company is really good at assiting with my case.

This company is really good at assiting with my case. They explain everything well and if you need to move your appointment, it's not a big deal. Their work is really profesional. I'm glad I came across them on the internet. You should definetly give them a chance. You won't be sorry. It's nice to see doctors who actually care these days.

Fiya was very nice in assisting me to get my

Fiya was very nice in assisting me to get my papers done quickly and choosing a good appointment time. I’m glad for the fast support when I asked for it. Thanks Fiya!

Fiya answered my question quickly

Fiya answered my question quickly and helped move things forward for my ESA letter that is already 24 hours late. Thanks, Fiya, for being prompt and helpful.

Fia was really the nicest support person iv talked to.

Fia was really the nicest support person iv talked to. She helped fast and stayed calm. i wish I always get Fia when I talk to the suport team.

Medvidi did everything they could to support

Medvidi did everything they could to support me with my mental health and get me my medication during the national shortage. They checked in with me many times and kept in touch to ensure I got the best care I could. I wouldn't trust anyone else with my mental health.

Support answered fast and were very nice

Support answered fast and were very nice when I messed up my appointment booking. I got nervous because my appointment was the next day and I didnt know if they could fix it for me.

I really like having Dr. Farhan as my doctor.

I really like having Dr. Farhan as my doctor. I've been to a lot of doctors over the years, some good and some not so good, and he's one of the better ones. The woman who answered the phone at their office around 8:30 p.m. on Wednesday, April 2nd, was also great. Even though it was almost closing time, she was quick to help me out and fix a mistake. If it weren't for her, I'd probably be writing this from a hospital room. I didn't catch her name, but I want to make sure her bosses know she did an awesome job fixing everything for me and staying in touch until it was all sorted out. I don't have insurance at the moment, and other doctor's offices charge a lot for walk-ins, so I don't mind the $150 charge, but a coupon now and then would be nice. If you're getting treatment with Medvidy, start with Dr. Farhan. He’s the best, but also, shout-out to the amazing woman working that evening, she’s awesome!

Fast in scheduling an appointment.

Fast in scheduling an appointment. I got my ESA letter in less than a day with all the details I needed. The process was smooth and hassle-free, and I didn't have to wait long for anything. Really happy with the service!

Customer service is always great!!!!

Customer service is always great!!!! I really appreciate how kind you are to me!!!! Every time I reach out, you make me feel welcomed and valued!!!! Keep up the good work!!!!

The woman who assisted me knew a lot

The woman who assisted me knew a lot, and we fixed the problem fast. I also appreciated not having to wait long at the start, instead of waiting for 20 minutes.

I’ve had a pretty good experience with Medvidi recently!

I’ve had a pretty good experience with Medvidi recently! Gary Cooper from the Patient Support Team has been really helpful in sorting out a problem with intake forms that I’ve been dealing with for over 2 years. Thanks a lot for helping me get this fixed once and for all!

I've been seeing Dr. David Okonkwo for a while now

I've been seeing Dr. David Okonkwo for a while now, and he’s really made a difference in my care. He always listens carefully to all my concerns and really tries to help with everything. I think he's a great doctor, and honestly, he’s probably the only reason I’m still sticking around. The only problem I’ve had is connecting to the video chat. But the staff has been very nice and helped me sort it out. I would surely suggest him to my friends and family.

Brian from Medvidi was really helpful

Brian from Medvidi was really helpful in contacting my provider to sort out a mistake at the pharmacy. He promised he would handle it within 30 minutes and called me back in just 15 minutes. He fixed the problem, and my prescription was sent to the pharmacy quickly. If it weren’t for Brian, I would have missed out on getting my medication before my trip. Thanks Brian!

What a suprise to get a call letting me know

What a suprise to get a call letting me know there’s another option for my medicine when my pharmacy ran out. She took the time to check with my pharmacy, see what they had, and call me back to explain they could ajust the dose with two pills instead of one. I’ve never had a doctor go this far to assist me. And when I asked the pharmacy myself, they didn’t even offer this solution. I’m really grateful to have joined this company, and Elizabeth is truly a help. Thank you so much!

I have been using Medvidi for 2 years with no problems.

I have been using Medvidi for 2 years with no problems. This time, however, things have been a bit more difficult. I’m not sure if it’s because of a change or if they’re just busier now. Still, Scarlett was very kind and listened carefully to the issues I was having. She managed to fix the problems pretty fast. We really need more people like her working with patients.

Elizabeth was very helpful

Elizabeth was very helpful in arranging my appointment. She called me and confirmed all details were set. Great job from her.

Denying me medicines that I need & left hanging to suffer horrific withdrawals !

My review is that this company denies you your medication until I get a EKG. These Drs & PA’s know what withdrawals can do too a person . I was cutoff for 60 days without my medication! I have suffered through withdrawals tht have given me horrific headaches, nausea, shaking uncontrollable fatigue, pain & diarrhea, and it has affected my entire body, mind & body! I am seeking an attorney to expose what these thief’s r doing to ppls mental health! Their actions are criminal!

FIYA is a lady that was very kind and helpful.

FIYA is a lady that was very kind and helpful. She made everything simple and got me my appointment without any delay. Great service.

SCAM SCAM

I ordered the meds Friday morning, had my phone Appointment that afternoon, it was rescheduled 4 TIMES! OH BUT IT ONLY TOOK THEM 5 Minutes to debit the $179 out of my checking, By the 5th time of attempting to reschedule on Sunday, I asked for my Refund, and the girl said she will “Bring “ it up for discussion to Customer Service, Needless to say, I lost my Mind at that point,

Medvidi is a great place, and the team

Medvidi is a great place, and the team there is really good. I've been using their help for a long time and rarely had problims. When I need help, I usually get quick answers by contacting their support. If you want a budget-friendly option for your health, Medvidi works well.

I've been going to MedVIDI for a few years now

I've been going to MedVIDI for a few years now and while things were a bit rough at the start, they’ve steadily improved. They’ve updated their website and added a patient portal, plus the doctors are really great. I've been seeing my doctor for over 2 years now, and I always look forward to our visits. I also want to thank Arthur, my doctor’s assistant. He’s gone above and beyond what you’d expect from an assistant. He genuinely cares about the patients, which is something you don’t see much. Thanks MedVIDI, and big thanks to Arthur for all his hard work and support, especially during busy times like the holidays when schedules are packed.

Fiya is always kind when I call.

Fiya is always kind when I call. I've been using Med-Vidi for nearly 2 years, and while it took some time, there has been a gradual improvement in their customer service and other aspects. Glad to still stick with them! Thanks a lot!

He was polite and took his time to make

He was polite and took his time to make sure everything was correct, even confirming his response when I asked. He sent me the details I needed in writing and checked in afterwards to see if all was fine. Great service, which you don't see often. Thanks for your help.

I had some trouble at first with my prescription

I had some trouble at first with my prescription being sent to a pharmacy that didn’t have my medication. I called a few times to ask for it to be sent to another pharmacy, and Fiya was really patient with me. The whole process turned out to be quite good. Just don’t forget to upload your medical records to speed things up.

I have been using this teledoc service for a couple of years.

I have been using this teledoc service for a couple of years. Honestly, many providers seem to rush through appointments and lack real care. I often feel like just a number. However, there are always some good ones in the mix. Dr. Michael Chichak truly took the time to listen; he was very sincere and caring. I don’t seek drugs, yet I’ve been treated like I do by others. He made me feel like a normal person and helped me make the right choices. I can't wait for my next visit with him. If you find a good provider in this company, I suggest sticking with them. Thanks Medvidi.

David McCall and Jennifer Beltran are the providers I

David McCall and Jennifer Beltran are the providers I have seen most recently and they are both really good. They listen, don’t judge, and ask lots of questions to figure out the best treatment plan. Dr. Beltran even helped me with a CT scan reading that my GP left me a bit confused about! I have been a patient of medvidi and ezcare clinic since there was a location in Santa Ana, Ca years ago. Anyway, yesterday and today I had trouble getting my rx filled because all the pharmacies were out, but a care rep named Bella Storm took care of it for me in under an hour, by far the quickest out of any team member I have worked with before. She actually spotted something that no one else saw and it was such a simple mistake on my part and the pharmacy. Bella saved the day. I would tip her if I could. (As far as problems that’s how it goes with so many moving parts and it’s just been a few in 5+ years but sometimes it’s taken a few days) also sometimes the connection on the phone can be very hard to understand with the customer service, but whatever equipment Bella is using, she came through crystal clear. Thanks for your help guys. I feel better knowing you’re there for me regarding my wellbeing.

Worth it

MEDvidi might be pricey, but it's been a real lifesaver due to the nationwide Rx shortages. The customer service is great - Bella Storm has been a total gem. You should keep her around!

I strongly suggest Ez Care clinic.

I strongly suggest Ez Care clinic. They are a reliable option for your mental health needs. Anna Aniston is a kind and supportive Care team specialst. She helped me today and addressed my concerns with compassion and understanding. I highly recommend this company. Five star review.